Shipping policy
Thank you for supporting the Pretti Kittie shop and the Kittie Crew! 🐾 We’re excited to send some cute chaos your way.
Processing Time
Orders are typically processed within 2–5 business days. Processing time may be slightly longer during merch drops, holidays, or high order volume.
Shipping Times
Shipping time depends on your location and the carrier used at checkout.
Estimated delivery times:
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United States: 3–7 business days
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International: 7–21 business days
Please note that delivery times are estimates and may vary due to postal delays or customs processing.
Shipping Costs
Shipping costs are calculated at checkout based on your location and the size of your order.
Incorrect Addresses
Please make sure your shipping address is correct when placing your order. Pretti Kittie is not responsible for orders shipped to incorrectly entered addresses.
Lost or Delayed Packages
Once an order has been shipped, we rely on the carrier for delivery. If your package is delayed or appears lost, please contact the shipping carrier first. If you need assistance, you can also contact us and we will do our best to help.
Contact
If you have any questions about your order, please reach out through the store contact page.
Thank you again for supporting Pretti Kittie and being part of the Kittie Crew. 💕